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Plant Mirror Reflection

Frequently Asked Questions 

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What is a Virtual Assistant?

A Virtual Assistant is a self-employed office administration professional who works from the comfort of their own office or anywhere they want to be! Generally saves you money on overheads. They have their own ABN and work the hours of their choosing. In short, a Virtual Assistant does most of what a personal assistant does. Replying to emails, invoicing your clients, diary management, data entry… anything you can do online, your Virtual Assistant can help you with. Giving you more hours in the day to focus on & grow your business, spend more time with loved ones and live more of the lifestyle you love.

How can Sage Admin Solutions help?

At Sage Admin Solutions, we're here to make your life easier. We take care of the stuff you don't want to do or shouldn't be doing, like sorting through emails, managing schedules, and handling other tasks that eat up your time. Whether it's staying on top of your inbox, organising your calendar, or managing your social media, we've got it covered. Let us handle the nitty-gritty so you can focus on what's important – growing your business and serving your clients.

How does Sage Admin work?

Here at Sage Admin Solutions, we work remotely, which means we can assist you right from our own office. We use our own software and computer equipment, so you don't have to worry about providing anything extra. It's a hassle-free and cost-effective way for you to get expert support without the overhead of hiring someone in-house.  Whether you need assistance with emails, scheduling, or any other administrative tasks, we're here to help you achieve your business goals efficiently and effectively.

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What is a Virtual Assistant?
How Can I Get Started?

Getting started with Sage Admin Solutions is a breeze! Our user-friendly online forms make it effortless for you to communicate your needs clearly and efficiently. Once you've completed the Task Request forms, our team will swiftly review your requested tasks. If approved, we promptly initiate payment processing through a secure link to Stripe, ensuring a seamless and secure transaction process. Rest assured, our dedicated team meticulously tracks every minute spent on your tasks and provides regular updates on the remaining balance of the hours you've purchased throughout the process. We're well-versed in most Allied Health software systems, ensuring efficient utilisation of your resources. With transparent and fair billing practices, you'll only be charged for the actual hours invested in your business. Remember, the more details you provide about the task, the faster and more accurately we can tackle it.

What if my Task Request has been denied?

If your Task Request has been denied, our team will review the details provided and determine if we are a good fit for your needs. If we are unable to help you with your Task Request, we are more than happy to discuss alternative solutions or provide referrals to other service providers who may better suit your requirements.

Do I get charged if my Task is denied?

No, you will not be charged if your task has been denied. You will only be charged on the card entered into Stripe on the Task Request form if you receive an approved email from Sage Admin Solutions.

How do we communicate?
We can communicate in whichever way you are most comfortable with. We can chat via email, phone or Zoom. 
How quickly can you complete projects?
Each project is different; the turnaround time will depend on the level of complexity of each project. If you require urgent assistance, we can discuss an appropriate deadline to meet your needs.
Will my information be secure?
We are committed to treating each client and their personal information with the utmost respect and confidentiality. We operate a strict policy of non-disclosure and will remove all files applicable to a client's project after the work is complete. 
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Some of the Software we use at Sage

Click Up

Power Diary



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